Privacy Policy

This Privacy Policy (hereinafter – the Privacy Policy) applies to all information about the Client, which may be obtained by the company Multilinguers Ltd (hereinafter – the Multilinguers), through which it provides Users with service.

  1. Definitions
    1. The following terms are used in the Privacy Policy:
      1. “Personal data” – any information relating directly or indirectly to the User (individual / legal entity – the subject of personal data).
      2. “Processing of personal data” – any action (operation) or set of actions (operations) carried out with/without the use of automatic processing of personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), retrieval, use, blocking, deletion, destruction of personal data.
      3. “Confidentiality of personal data” – mandatory compliance with the requirement not to allow the dissemination of personal data without the consent of the User or the existence of other legal grounds.
      4. “Service” – is a service provided with the website: (hereinafter – website) and appropriate app for different platforms (including but not limited to phones on IOS and Android, laptops, personal computers, tablets, other devices with Internet access) that which serves as a platform for hiring teachers by students for individual / group classes on various topics for payments, the service, in turn, charges a service fee on the funds earned by teachers.
      5. “Service fee” – unconditional service commission, which is imposed on all funds received by the teacher from the student, during the work with the use of the service.
  1. Subject of Privacy Policy
    1. This Privacy Policy establishes the obligation of Multilinguers to ensure the protection of the confidentiality of personal data received from the User during a process of using the service.
    2. Personal data allowed for processing under this Privacy Policy are provided by the User by filling out the appropriate forms during the process of registering the User`s account and during a process of using service:
      1. last name and first name / company name and last name, first name of a director or any representative of the User;
      2. date of birth;
      3. phone number and other contacts of the User;
      4. User`s e-mail address;
      5. the region of location of the User and information about User`s time zone;
      6. User`s payment details;
      7. Multilinguers` support service collects data provided when contacting support to resolve any issues that may arise during the use of the service
  1. The purpose of personal data collection


    1. Personal data is collected in order to:
      1. identify User and give him the ability to use the service;
      2. collect information and make analysis about potential clients;
      3. for advertising and marketing purposes, offering discounts, etc.;
      4. to monitor compliance with the requirements of the Terms and Conditions of the service;
      5. improvement of service, and development and creation of new functions and services.
  1. Methods and terms of personal data processing


    1. The processing of personal data of the User is carried out without limitation, in any lawful manner, including the use of automatic processing of personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), retrieval, use, blocking, deletion, destruction of personal data.
    2. In case of loss or disclosure of personal data, Multilinguers should inform the User about the loss or disclosure of personal data.
    3. Multilinguers take the necessary organizational and technical measures to protect the personal information of the User from unauthorized or accidental access, destruction, distortion, blocking, copying, distribution, as well as other illegal actions of third parties.
    4. Multilinguers together with the User take all necessary measures to prevent damage or other negative consequences caused by the loss or disclosure of personal data of the User.          


  1. Terms of use of the Multilinguers service


    1. When providing service Multilinguers acting reasonably and honestly, believes that the User:
      1. have all the necessary rights that allow him to buy and use the service;
      2. indicate reliable information about themselves in the amounts necessary provide them with the service;
      3. aware that the information about the User will be collected and used in accordance with Privacy Policy;
      4. acquainted with this Privacy Policy and agrees with it and restrictions set it and take over these rights and responsibilities;
      5. Multilinguers have no duty to check the certainty of received information, except in situations where such check is required to provide the User with service.
    2. The User confirms that he has reached the 14 age and the required level of liability to use the service;
    3. The User agrees not to distribute spam / information or messages that are offensive / discriminatory / inciting / fraudulent context or pornographic information and adhere to the norms of acceptable social communication when using the service.
    4. In case of infringement of clause 5.3. of Privacy Policy, the User and his account may be banned and removed from the service without permission reimbursement of the cost of the service paid before.
  1. Contact details of Multilinguers
    1. In case of any questions or the need to solve any problems related to the use of the service, the User may contact the support service of Multilinguers.
    2. The response to the User`s request will be provided within 30 calendar days from the date of such request. This period may be extended to 90 days if it is necessary for the consideration of such an application.
    3. Support service e-mail: 
  1. Validity of the Privacy Policy and amendments thereto


    1. In the event of changes to the Privacy Policy, the User will be notified. If the changes in the Privacy Policy are significant, Multilinguers will make every effort to notify the User
    2. If changes to the document are negligible Multilinguers will inform the User about such changes by publishing the revised Privacy Policy.
    3. This Policy enters into force on April 1, 2021. The original text of the Privacy Policy set out in English and takes precedence over other translations of this document.          

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