Terms & Conditions

 This Terms and Conditions  (hereinafter – Terms/Agreement/T&C) defines the range of obligations that arise in
User during the process of receiving services from Multilinguers Ltd (hereinafter – the Multilinguers), and the process of using service. Terms include the general ideas and principles of providing the service to the User.

  1. Definitions


    1. The Terms uses the following definitions:
      1. “Identifying procedure” – the process of transferring necessary information from User to Multilinguers in the way of filling appropriate fields during the process of registration User`s account or during the process if using service.
      2. “Lesson” – paid service provided to the student by the teacher through the service and consists in providing / explaining / interpreting certain methodological materials, positions, events, etc.
      3. “Service” – is a service provided with the website: multilinguers.com (hereinafter – website) and appropriate app for different platforms (including but not limited to phones on IOS and Android, laptops, personal computers, tablets, other devices with Internet access) that which serves as a platform for hiring teachers by students for individual / group lessons (classes) on various topics for payments, the service, in turn, charges a service fee on the funds earned by teachers and is provided in accordance with this Terms
      4. “Service fee” – unconditional service commission, which is imposed on all funds received by the teacher from the student, during the work through the service.
      5. “Student” – a person who receives a lesson from the teacher and pays for the lesson to the teacher using the service.
      6. “Teacher” – the person who provides the lesson and receives payment from the student for conducting the lesson through the service.
      7. Terms and Conditions – this Terms (Agreement) with all additions and changes made in the manner prescribed by the Terms.    
      8. “User” – a capable individual who has joined this Terms on his own initiative, or a person who acts on behalf of and in the interests of the legal entity represented by him.
      9. User`s account – specially configured by the User profile, for his individual needs, with all relevant data, and other necessary information for the User and Multilinguers.
  1. Subject of the Agreement
    1. The Terms establishes the rules of use of the service and the obligation for the User, as well as confirms his consent with the Terms and the Privacy Policy in the manner prescribed by this Terms, during using the service.
    2. The Terms is considered accepted by the User in full and without exception, since User begins to take implicit actions aimed at using the service / the moment of acceptance of the Terms during filing a relevant form online / moment of first using the service by User.
    3. In case of disagreement of the User with the Terms or Privacy Policy, the User should not use the Multilinguers` service.
    4. In case of changes to the Terms or Privacy Policy, with which the User does not agree, the User is obliged to immediately stop the process of using the service and inform Multilinguers about this decision.
    5. If the User continues using the service after making such changes, despite disagreeing with the Terms, the Terms is considered accepted by the User by taking implicit actions that indicate acceptance of the T&C and Privacy Policy.          
  1. General conditions


    1. By using the Multilinguers` service you confirm that:
      1. You have read the terms of the Agreement in full before start using the service.
      2. By beginning to use the provided service or its part in any form, you accept all the terms of the T&C in full without any exceptions, restrictions, and reservations on your part.
      3. You are a capable person, which turned full fourteen years, and has reached the 14 age and the required level of liability to use the service, and have the right to conclude the Agreement.    

3.1.4. You agree that the Terms may be amended without any special notice, except for the part with prices for service during providing you with such service.  The new version of the T&C takes effect upon its publication.

  1. Providing Multilinguers with personal data and registration of User account


    1. To begin using the service, the User must pass the identifying procedure, which resulted in transferring some personal data of a User to Multilinguers. It is necessary for the successful use of service. As a result of identifying procedure, a unique account will be created for the User.
    2. To use a service Client is obliged to provide accurate and complete information during the identifying procedure and to keep this information up to date. If the User provides incorrect information or there is reason to believe that the information provided by the User is incomplete or unreliable, Multilinguers. has the right, at its discretion, to block or delete the User’s account and the right to stop the process of providing User with service without any compensation (refund) and decline further applications for using the service by User in future. 
    3. Multilinguers may at any time request from the User confirmation of the data specified during registration by providing the relevant documents.
    4. Failure to comply with the conditions of paragraph 4.3. T&C, or the provision of documents that leave Multilinguers in doubt about their authenticity, may be equated with the provision of inaccurate information.
    5. If the User’s data specified in the documents provided by him do not correspond to the data specified during registration, as well as in the case when the data specified during registration does not allow to identify the User, the User may be denied access to the account and the use of service is prohibited
    6. Confidential information provided by the User is stored and processed in accordance with the Privacy Policy of the Multilinguers.
    7. All actions performed by consented way of communication agreed by the parties (telephone, e-mail address, messages in messengers) are considered as performed by the User, regardless of whether such actions were performed by the User or an unscrupulous user, except when the User informed Multilinguers about the loss of access to such means of communication. 
    8. Multilinguers may establish restrictions and requirements for the User concerned with the login and password for the account, which must meet certain conditions, for example, not contain some characters, consist of at least eight characters, as well as other requirements.
    9. Multilinguers are not responsible for the security and reliability of the username and password chosen by the User to access the account. 
    10. The User’s account can be deleted or temporarily blocked to ensure the security of the User’s personal data, as well as in case of infringement Agreement or the Privacy Policy by the User.
  1. Terms of service


    1. Multilinguers do not guarantee that the service and any additional services will work continuously, quickly, and without errors.
    2. As the service is in the stage of constant additions and updates, the form and nature of the functionality of the service provided may change from time to time without prior notice to the User. Multilinguers has the right, if necessary, at its sole discretion, to terminate or restrict (temporarily or permanently) the provision of service (or any individual functions within the service) to all Users in general or to an individual User, in particular, without prior notice, as well as block or delete the User’s account, including in case of violation by the User of the terms of the Agreement or the terms of other valid legal documents posted in the website: multilinguers.com
    3. In the event that the User incurs losses due to the use of the service, with the mandatory establishment of guiltiness of Multilinguers, such losses can be reimbursed in full, however, not exceeding the amount of one minimum wage in Bulgaria on the day of publication of the Agreement.
    4. The User is prohibited from reproducing, repeating and copying, selling and reselling any text/photo/video materials placed on service as well as using the service or any part of them for any commercial purposes.
    5. The User is prohibited from using recording devices or any other means to record a teacher`s lesson or part of it, and it is also prohibited to distribute materials received from the teacher to other students, friends, relatives, or publish them on the Internet.
    6. The User undertakes not to distribute spam / information or messages that have an offensive / discriminatory / combating / fraudulent context or information of a pornographic nature and adhere to the norms of acceptable social communication.
    7. Users have the right to leave feedback about each other, however, Users are prohibited from disseminating inaccurate information, defamation, fake information that may damage the business reputation and account of another User. The response must contain real information about the behavior of another User.
    8. The lesson can be scheduled by the User at least 24 hours before the lesson.
    9. The lesson price is settled by the teacher.
    10. The amount Multilinguers charges the teacher for every lesson is 14%. In some cases, the service fee may be changed by Multilinguers without any limit.
    11. Teachers are being paid the earned money from the 5th to the 10th of each month.
    12. Children are allowed to use the service with the permission of their parents, who are fully responsible for their actions, (property and non-property liability).
    13. Users are prohibited from advertising competing services or their educational centers or courses.
    14. Users are prohibited from transferring their communication outside the service.
    15. In case of violation of clause 5.13 or 5.14 of the Agreement, the User’s account will be deleted immediately.
    16. In case of violation of the terms of the Agreement, the Multilinguers may impose a fine on the User, limit certain functions of the service for the User (the ability to send messages to other Users), block the User’s account temporarily or permanently, delete the User’s account. Sanctions can be applied separately or several at a time, at the discretion of the Multilinguers. The Multilinguers may impose another penalty, not provided for in this paragraph if it is not prohibited by law.
    17. The User is solely responsible for his actions related to the use of the service, which led to a violation of the rights and legitimate interests of third parties.
    18. The User is strictly prohibited from using the service illegally or cause any harm or violation of anyone’s rights.
  1. Exclusive rights to the content and content of the services
    1. All objects available through the service, including design elements, text, graphics, illustrations, computer programs, databases, music, sounds and other content of the services, as well as any content sent / posted through the service, are the objects of exceptional rights of the Multilinguers, Users and other rights holders.
    2. Using of the content of the service in any form and for any purposes not provided by the functionality of the website: multilinguers.com. or use the content of the service outside website: multilinguers.com prohibited, without obtaining the appropriate agreement from the right holder. 
  1. Sites and content of third parties
    1. Multilinguers may contain links to other sites on the Internet (third party sites). These third parties and their content are not verified by Multilinguers for compliance with certain requirements, including, but not limited to, the requirements regarding reliability, completeness, legality.
    2. Multilinguers is not responsible for any information, materials posted on third party sites to which the User accesses using the service, including for any opinions or statements expressed on third party sites, advertising, etc., as well as for the availability of such sites or content and the consequences of their use by the User.
    3. A link (in any form) to any site, product, service, any commercial or non-commercial information posted on the service is not an endorsement or recommendation of these products (services, activities) by Multilinguers, except where this is explicitly stated.
  1. Advertisement 
    1. Multilinguers are responsible for the placed advertising, according to the current legislation of Bulgaria.    
  1. Multilinguers` contacts 


    1. In case of any questions or the need to solve any problems related to the obtaining of the service, the User may contact the support service of the Multilinguers.          

9.2.  The response to the Client’s request will be provided within 30 calendar days from the date of such request. This period may be extended to 90 days if necessary for the consideration of such an application.          

9.3.  Support service e-mail: info@multilinguers.com

  1. Other conditions
    1. The agreement – is to concluded between the User and Multilinguers, T&C enters into force upon confirmation of the User agreeing to the terms of the Agreement, as prescribed in paragraph 2 of Terms, and valid for all period of providing User with the service.
    2. The agreement is regulated and interpreted in accordance with the legislation of Bulgaria. Issues not regulated by the Agreement shall be resolved in accordance with the legislation of Bulgaria. All possible disputes arising from the relations regulated by this Agreement shall be resolved in accordance with the procedure established by the current legislation of Bulgaria.
    3. If, for one reason or another, one or more paragraphs of T&C are declared invalid or have no legal force, this does not affect the validity of other paragraphs of the Terms.
    4. Multilinguers inaction in case of breaching Terms by the User does not deprive the service administration of the right to take appropriate action to protect their interests later and does not indicate a waiver of Multilinguers` rights in case of further similar violations.
    5. This Agreement enters into force on April 01, 2021. The original text Terms, set out in the English language, takes precedence over other translations of this document. 

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